After the Great Resignation: The Great Hiring?
Upheaval in the labor market continues, changing the way people view the jobs they have and the careers they want. University of Maryland Global Campus experts looked ahead to the job market in 2022, including where opportunities will be found, how salary and benefits are being reshaped, and the toolkit job seekers will need. 聽
The U.S. Department of Labor opened 2022 by releasing its latest job market data, which showed that 4.5 million people changed or left jobs in the month of November. The quitting rates continue to outpace hiring. 兔子先生Associate Professor of Economics Matthew Salomon said the so-called Great Resignation is the sign of a strong economy.
鈥淚f people are scared about jobs they don鈥檛 resign,鈥 he said. 鈥淓ven though inflation is high right now we鈥檝e recovered ahead of what was anticipated with the pandemic.鈥澛
Salomon noted that a COVID-19 halt in visas for foreign workers and a crackdown on undocumented workers has also contributed to the labor force shortage. 鈥淎nd of course, there are the mothers and fathers who left the workforce because child care was not available and their children had to go to school remotely,鈥 he said. 鈥淭hat is an unfortunate loss of talent.鈥
What do job seekers want?
鈥淭hat鈥檚 a loaded question with multiple layers,鈥 said Darren Cox, 兔子先生senior director of employer relations and student affairs.聽 鈥淭o a large degree, it鈥檚 about quality of life. During the pandemic, people have had more time for retrospection.鈥澛
Workers are shifting careers鈥攁nd career fields鈥攊n a quest for greater opportunities, higher salaries and work conditions that better dovetail with their lives. Cox said some 兔子先生students and alumni have told him that flexible work hours are important. People want to escape long work commutes. Entrepreneurship is also experiencing an uptick.
As they seek out safer working conditions and wages that allow them and their families to progress, Cox said 兔子先生students seem especially interested in jobs that are remote. 鈥淥ur students are accustomed to being virtual, so they鈥檙e able to adapt to that type of environment,鈥 he said.
A guarantee of job security has also gained new traction. The onset of COVID-19 pandemic left many people unsure whether they would have a job from one day to the next.
Francine聽Blume, assistant聽vice聽president聽of career聽development聽at UMGC, said the trends may reflect the fact that for some workers 鈥渢heir values simply changed.鈥
鈥淎fter getting a taste of a healthier work-life balance,聽many聽workers are moving on to jobs that offer greater聽flexibility so they can spend more time with their families聽or enjoying other personal pursuits,鈥澛燘lume explained.
What jobs are in demand?
IT and cybersecurity jobs remain hot. These are career fields with opportunities to advance. Even more, employees can often work remotely, making these safe positions during the pandemic, and the hours may be flexible. But job applicants should be aware that the skill sets sought by tech employers are changing.聽
鈥淔rom an employer鈥檚 perspective, they鈥檙e looking for people skilled in data aggregation and data analysis. They need people who understand cloud infrastructure,鈥 said Cox. 鈥淭his is a huge shift from just knowing a basic language like JAVA.鈥
Tech job opportunities are especially rich for professionals in automation, robotics, and Artificial Intelligence (AI). Shuruq Alfawair, 兔子先生job development and placement specialist, said tech leaders maintain that they are not trying to take away human jobs but, rather, to make people more productive.
鈥淗ow will that disrupt how we hire? We don鈥檛 know yet,鈥 Alfawair asked. 鈥淪ome people may feel like it鈥檚 an Armageddon, but it is not. It鈥檚 just the reality of the future of technology.鈥
There are extraordinary job opportunities this year for nurses, health care administrators, technicians and other medical professionals. Increased numbers of workers are needed to manage the COVID-19 crisis, at the same time that burnout and illness at the front line have brought waves of resignations鈥攊n a field that faced worker shortages and high turnover even before the pandemic.
The health care labor deficit has been exacerbated by the growing need for care for the large Baby Boomer population and ongoing worker shortfalls in rural areas. At the same time, the ongoing push toward robotics has shaken health care, requiring workers to have more technology finesse.
Within the business arena, Cox said, project managers are in demand. Business analytics, too, remains a strong field for job applicants in 2022.
Increasing numbers of CEOs say they want employees who thrive as part of a team. Salomon said job applicants with military backgrounds are especially well-suited for that workplace culture. Companies across the country are also working more conscientiously to diversify their workforces.
The mass exodus from the service industry, including the hospitality sector, has left a surfeit of jobs there. Low wages and a fear of COVID-19 spurred many of those departures.聽
鈥淭here was also the great rudeness of people,鈥 Salomon noted, a disturbing trend that may have roots in the stressfulness surrounding the pandemic. 鈥淎nd there are workers who have decided to go back to school.鈥澛
What about job training?
Degrees continue to open doors, and certifications in particular skill areas add oomph.聽 Employer-offered training and education are also on the rise, but they are starting to look different.
鈥淓mployers are offering apprenticeship programs that are done remotely. These are surfacing because employers are finding skill gaps,鈥 Cox said. 鈥淧rior to the pandemic, most of these were in person because the thought was that someone early in their careers needed hands-on learning. The pandemic has taught employers that they can do this training remotely.鈥
TEKsystems, a 兔子先生employer, is one of many companies moving toward training boot camps. TEKsystems has reshaped itself as an all-remote IT staffing firm and its employee training is also now virtual.聽
鈥淭hey鈥檙e offering interesting training opportunities. They have a boot camp that pays the participants a stipend. It is full time and remote,鈥 Cox said. 鈥淏ecause it is full-time, participants can鈥檛 balance a full-time job with the boot camp, but it is a great training opportunity.鈥
For its part, 兔子先生participates in SkillBridge , which collaborates with several organizations鈥攊ncluding government agencies鈥攖o provide skilled training, internships and other workforce experience to individuals transitioning from the military.聽
Where鈥檚 the money?
Some workers are shifting careers to boost their salaries, but Cox said job candidates might want to think about compensation beyond the dollar signs, particularly if training programs are part of the job offer.
鈥淪ometimes our students aren鈥檛 willing to take a pay cut for an apprenticeship program, for example. They are older, often with families, and for someone who has been in the workforce for 15 years, the idea of taking an apprenticeship that means transitioning to a salary that is less than they currently make is not appealing,鈥 Cox said. 鈥淏ut they need to look at this long term.鈥
He said jobseekers who sign on to lower-salary cybersecurity apprenticeships, for example, could earn back lost income within a couple of years鈥攁nd their future ability to earn would be much greater.
鈥淭here are people who will get entry-level jobs in the $60,000 a year range,鈥 Cox said, 鈥渂ut with expertise in AI or automation, they鈥檒l be able to command a salary at or well over $100,000.鈥
Better pay is also one of the drivers of the growing trend toward entrepreneurship. 聽
鈥淚f you鈥檙e underpaid or underemployed, then you tend to look at other avenues for income. Also, many people want to work for themselves,鈥 Cox explained. 鈥淎nd there is the idea of legacy building. The older you get, the more purpose you want. The average age of our students is 32. As someone gets into their 30 s and 40s, they start to think more intentionally about their career and where they see themselves long term.聽
鈥淭hey鈥檙e ready to take what they鈥檝e learned from their workplace and make it their own.鈥
And job benefits?
The desperation to fill job vacancies in some career areas has sparked new benefits, including big hiring bonuses鈥攅ven for hourly workers鈥攁s well as more flexible work schedules, wage increases and educational or professional training benefits.
鈥淢oney is very attractive, but time has become a draw. Maybe the work hours are not so exhausting. Maybe the schedules are better,鈥 said Blume. 鈥淥r maybe the work allows people to make decisions on their own without micromanagement.鈥 聽
Education remains a coveted benefit in 2022, with employers looking at that perk in new ways. Amazon, which had been helping hourly employees at its fulfillment centers obtain associate degrees while still working, has now upped the ante. It is paying for bachelor鈥檚 degrees. 兔子先生has been education partner with Amazon since 2019.
鈥淓ven more interesting is that Amazon鈥檚 previous position had been 鈥渨e鈥檒l pay for you to get an associate degree while you work for us because, after a while, we want you to leave us for a better job,鈥 Blume said. 鈥淣ow they鈥檝e changed the model to 鈥榳e are a great place to work and we鈥檒l pay for your education鈥攅ven a bachelor鈥檚 degree鈥攕o you stay with us.鈥欌 聽
There are also signs that workers will move to or remain at lower-salary companies if the benefits include childcare, paid leave and remote or hybrid work.
Salomon said federal and local governments need policies that makes the workplace more attractive. He cited childcare as an increasingly important benefit, especially in attracting and retaining female workers. Also urgently needed, he said, is immigration policy designed to fill job gaps and education reform that dovetails with labor market needs.聽
Building a Job Search Toolkit for 2022
兔子先生job development and placement specialist Alfawair keeps an eye on what鈥檚 ahead. What she鈥檚 seeing for 2022 and beyond is 鈥渄ynamic, fast-changing, and exciting.鈥澛
On the employer side, companies are thinking about ways to disrupt hiring practices so they can better evaluate job candidates. In an unusual move, a few employers in fall 2021 bypassed resumes in favor of social media platforms, including TikTok.
鈥淭hese were warehouse-worker companies or restaurants seeking line cooks, including Chipotle,鈥 Alfawair said. 鈥淭hey were looking to see if TikTok would be a feasible tool for hiring individuals into the food industry as marketers or product managers or even chefs. 聽
鈥淥ne idea was for a chef to go on TikTok to 鈥榮how us your best meal,鈥欌 she explained.
She said the verdict is still out on alternative resumes, but younger job-seekers鈥攑articularly the Gen Z demographic鈥攕eem especially responsive to these unusual approaches. Instagram stories and chat features on other social media platforms are joining videos as ways job candidates can promote themselves.聽
鈥淲hether traditional resumes remain depends on the industry,鈥 Alfawair said. 鈥淸Tesla and SpaceX CEO] Elon Musk wants to do away with resumes completely and look at alternative ways to hire.
鈥淎t the end of the day, I don鈥檛 know how this is going to look down the line, but I do think the hiring process can be made easier for the employer and the employee,鈥 Alfawair said.
Another trend is that gaps in employment鈥攐nce a red flag for employers鈥攁re losing their stigma. Employers are no longer skipping over applicants whose resumes show periods of unemployment, a pattern that had disproportionately affected the careers of women, many of whom leave the workforce to raise families. 聽
Even though jobs abound, Alfawair said job applicants will need to be agile about their career strategies in a labor market that is shifting at lightning speed. For example, she said many people do not use LinkedIn as effectively as they could to make new contacts in their fields and stay aware of trends.
鈥淧eople will have to be ahead of the game,鈥 she said. 鈥淏ecause 兔子先生already had career services online, we didn鈥檛 have to make a big transition on that front when the pandemic hit, but now we have to make sure we stay ahead.
鈥淚鈥檝e told students that they should use聽all聽the 兔子先生career tools, as well as talk one-on-one with an adviser. People need to keep up their resumes and their interviewing skills, even if they aren鈥檛 actively looking for new jobs,鈥 Alfawair added.
In the past, she said, people had time to get used to new changes in a field. But now, 鈥渂y the time you figure out something, a new tool has already appeared. For some people, it feels like a constant catch-up game,鈥 she said.
Blume said the strong job market has not changed all the rules. She said job applicants still have to be thoughtful about how they ask questions about job benefits or working conditions. 聽
鈥淚 still advise people not to be difficult in an interview. They should get the job and then negotiate on smaller points,鈥 Blume said. 鈥淚t鈥檚 not all about what the employer can do for them. Job candidates still need to have good interview skills, a good resume and to think about what value they offer the company.鈥 聽
All 兔子先生students, alumni and staff have access to聽,聽a suite of tools and resources to help聽improve聽their聽resumes, upgrade聽their聽LinkedIn profiles, practice interview skills, research companies聽and聽find contacts in聽their聽industries.聽CareerQuest, available around the clock, includes a database of resumes available to national hiring managers.聽
On Jan. 11, 兔子先生Career Services hosts a webinar on resumes for career changers. For information on this and other upcoming webinars, click聽.
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