ÍÃ×ÓÏÈÉú

1. Introduction
   1. ÍÃ×ÓÏÈÉúhas developed academic advising services in accordance with the , approved on June 21, 1990. ÍÃ×ÓÏÈÉúrecognizes that adult learners have unique needs for advising. Advising provides intentional, targeted outreach to students in order to co-create an academic plan, provide the right resources at the right time, connect them to the University community and motivate them to achieve their education goals.
   2. The policy of ÍÃ×ÓÏÈÉúis to provide comprehensive advising services and success coaching at times and locations convenient for adult students with the purpose of creating a world-class student experience. Generally, these services are provided on an individual basis and are conducted by professional advising staff and/or faculty. In order to accommodate UMGC's students who are geographically dispersed, advising services are rendered by phone, email, chat sessions, virtual appointments, and/or in face-to-face format. Supplemental advising services and information may be found on ÍÃ×ÓÏÈÉúwebsites and in ÍÃ×ÓÏÈÉúwritten publications. Students are responsible for reading information provided by UMGC.
   3. A majority of UMGC's students are served by Success Coaches in the Office of Student Affairs located at our Adelphi campus in Adelphi, Maryland. ÍÃ×ÓÏÈÉúalso offers advising services (as part of Stateside Military Operations) at several civilian and military locations throughout the United States. The ÍÃ×ÓÏÈÉúEurope Advising Staff serve students for courses originating from ÍÃ×ÓÏÈÉúEurope. The ÍÃ×ÓÏÈÉúAsia Advising Staff serve students for courses originating from ÍÃ×ÓÏÈÉúAsia. All ÍÃ×ÓÏÈÉústaff are tasked with creating a student-first environment when offering advising services.
   4. Completion of official transfer credit evaluations and clearance for degree completion is traditionally conducted by Academic Operations.
   5. Academic advising is not mandatory; rather, it is available and recommended for every student.

2. Academic Advising and Success Coaching

   Advising (Success Coaching) empowers students on their ÍÃ×ÓÏÈÉúeducational journey by listening, guiding, motivating, and celebrating the student’s success from the point of enrollment through graduation. All ÍÃ×ÓÏÈÉústaff described in Section I.B. above:

   1. Maintain communication to aid students in curriculum planning, course selection, and academic support;
   2. Provide a basic orientation to all ÍÃ×ÓÏÈÉústudent services, performing administrative functions on behalf of the student, as requested, in accordance with ÍÃ×ÓÏÈÉúpolicy; and/or
   3. Make referrals, and serving as a liaison for the student, to individual departments as necessary.

*Replacement for: ÍÃ×ÓÏÈÉúPolicy 120.10 Academic Advising